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	<title>Where the Client Is &#187; grow</title>
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	<link>http://www.wheretheclientis.com</link>
	<description>Building a better private practice</description>
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		<title>The 80/20 Rule</title>
		<link>http://www.wheretheclientis.com/2011/06/07/the-8020-rule/</link>
		<comments>http://www.wheretheclientis.com/2011/06/07/the-8020-rule/#comments</comments>
		<pubDate>Tue, 07 Jun 2011 14:19:19 +0000</pubDate>
		<dc:creator>wtci</dc:creator>
				<category><![CDATA[grow]]></category>
		<category><![CDATA[c.j. hayden]]></category>

		<guid isPermaLink="false">http://www.wheretheclientis.com/?p=1983</guid>
		<description><![CDATA[As explained by C.J. Hayden]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.wheretheclientis.com/wp-content/uploads/2011/06/flyover.jpg"><img class="alignright size-medium wp-image-1984" title="flyover" src="http://www.wheretheclientis.com/wp-content/uploads/2011/06/flyover-229x300.jpg" alt="" width="229" height="300" /></a>From C.J. Hayden, <a href="http://www.getclientsnow.com/80-20-rule.htm">Marketing with the 80/20 Rule</a>:</p>
<blockquote><p><span style="font-family: Verdana, Arial, Helvetica, sans-serif;">You know about the 80/20 rule, right? It&#8217;s the guideline that 80% of your return comes from 20% of your investment. For example, 80% of your referrals come from 20% of the people in your network. 80% of your new business comes from 20% of your prospects. 80% of your new contacts come from 20% of the networking activities you engage in. And so on.</span></p>
<p><span style="font-family: Verdana, Arial, Helvetica, sans-serif;">Like all such guidelines, this one is inexact, but helpful. If used correctly, it makes you stop and think. Where <em>are</em> most of your returns coming from? And where <em>is</em> most of your effort going?</span></p>
<p><span style="font-family: Verdana, Arial, Helvetica, sans-serif;">Imagine how much less time and money you could spend on marketing if you could simply identify the 20% of your current efforts that are really the only ones that matter. You could let go of 80% of what you&#8217;re doing&#8230;</span></p></blockquote>
<p>Continues <a href="http://www.getclientsnow.com/80-20-rule.htm">here</a>.</p>
<p>&nbsp;</p>
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		<item>
		<title>Referrals from Doctors</title>
		<link>http://www.wheretheclientis.com/2011/03/01/referrals-from-doctors/</link>
		<comments>http://www.wheretheclientis.com/2011/03/01/referrals-from-doctors/#comments</comments>
		<pubDate>Tue, 01 Mar 2011 16:39:12 +0000</pubDate>
		<dc:creator>wtci</dc:creator>
				<category><![CDATA[grow]]></category>
		<category><![CDATA[lynn grodzki]]></category>

		<guid isPermaLink="false">http://www.wheretheclientis.com/?p=1776</guid>
		<description><![CDATA[Lynn Grodzki advises.]]></description>
			<content:encoded><![CDATA[<p>Lynn Grodzki looks at <a href="http://www.privatepracticesuccess.com/articles/referrals-from-doctors/">building your practice with MD referrals</a>. Take back the medical model!  Learn from drug reps!  And so on.  Bullets:</p>
<li>
<blockquote><p>Ask the front desk what days the physician or key staff see representatives and then follow this routine.</p></blockquote>
</li>
<li>
<blockquote><p>Develop a routine “call cycle” of a few physicians that you visit often.</p></blockquote>
</li>
<li>
<blockquote><p>Make sure that you determine who makes the referral – the doctor, nurse, practice manager or others. Develop relationships with these centers of influence in the practice, not just with the doctor.</p></blockquote>
</li>
<li>
<blockquote><p>Make the visits informational for the doctor. Focus on data the doctor can use –patient results you are getting, special tools you offer, or programs you deliver. Say it all, but say it quickly.</p></blockquote>
</li>
<li>
<blockquote><p>Make it easy for the doctor to refer by supplying the doctor or referral source with brochures, cards and packaging that is easy for them to give out to patients.</p></blockquote>
</li>
<li>
<blockquote><p>Send a thank you for each and every referral.</p></blockquote>
</li>
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		<item>
		<title>Focused Chatter</title>
		<link>http://www.wheretheclientis.com/2011/02/08/focused-chatter/</link>
		<comments>http://www.wheretheclientis.com/2011/02/08/focused-chatter/#comments</comments>
		<pubDate>Tue, 08 Feb 2011 15:03:01 +0000</pubDate>
		<dc:creator>wtci</dc:creator>
				<category><![CDATA[grow]]></category>
		<category><![CDATA[c.j. hayden]]></category>

		<guid isPermaLink="false">http://www.wheretheclientis.com/?p=1747</guid>
		<description><![CDATA[C.J. Hayden's latest advice, Networking: More than Just Chatter.]]></description>
			<content:encoded><![CDATA[<p>C.J. Hayden&#8217;s latest advice, <a href="http://www.getclientsnow.com/more-than-chatter.htm">Networking: More than Just Chatter</a>.  Quick version:</p>
<blockquote><p>Productive networking consists of meaningful, relevant, focused conversations and online exchanges. Here are a few examples of what this sounds like.</p>
<p><span style="font-family: Verdana, Arial, Helvetica, sans-serif;"><strong>Questions to ask others:</strong></span></p>
<ul>
<li><span style="font-family: Verdana, Arial, Helvetica, sans-serif;">Tell me about your work/current goals/challenges you&#8217;re facing.</span></li>
<li><span style="font-family: Verdana, Arial, Helvetica, sans-serif;">Who/what would be a good client/helpful resource for you?</span></li>
<li><span style="font-family: Verdana, Arial, Helvetica, sans-serif;">What is exciting you in your business/career/life right now?</span></li>
<li><span style="font-family: Verdana, Arial, Helvetica, sans-serif;">What can I do to help you?</span></li>
</ul>
<p><span style="font-family: Verdana, Arial, Helvetica, sans-serif;"><strong>Topics to discuss about your own work:</strong></span></p>
<ul>
<li><span style="font-family: Verdana, Arial, Helvetica, sans-serif;">This is how I help my clients.</span></li>
<li><span style="font-family: Verdana, Arial, Helvetica, sans-serif;">Here&#8217;s an example of someone I was able to assist.</span></li>
<li><span style="font-family: Verdana, Arial, Helvetica, sans-serif;">This is who would be a good client for me.</span></li>
<li><span style="font-family: Verdana, Arial, Helvetica, sans-serif;">Here&#8217;s how you will know when someone needs my help.</span></li>
</ul>
<p><span style="font-family: Verdana, Arial, Helvetica, sans-serif;"><strong>Topics to post about online:</strong></span></p>
<ul>
<li><span style="font-family: Verdana, Arial, Helvetica, sans-serif;">Here&#8217;s a useful resource for you.</span></li>
<li><span style="font-family: Verdana, Arial, Helvetica, sans-serif;">This is something I&#8217;m doing you might find valuable.</span></li>
<li><span style="font-family: Verdana, Arial, Helvetica, sans-serif;">Here&#8217;s a success one of my clients had.</span></li>
</ul>
<li><span style="font-family: Verdana, Arial, Helvetica, sans-serif;">I need some assistance &#8212; can anyone help?</span></li>
</blockquote>
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		</item>
		<item>
		<title>What Am I Doing Right?</title>
		<link>http://www.wheretheclientis.com/2011/01/09/what-am-i-doing-right/</link>
		<comments>http://www.wheretheclientis.com/2011/01/09/what-am-i-doing-right/#comments</comments>
		<pubDate>Sun, 09 Jan 2011 15:22:40 +0000</pubDate>
		<dc:creator>wtci</dc:creator>
				<category><![CDATA[grow]]></category>
		<category><![CDATA[c.j.]]></category>

		<guid isPermaLink="false">http://www.wheretheclientis.com/?p=1721</guid>
		<description><![CDATA[Practice-building questions from C.J. Hayden.]]></description>
			<content:encoded><![CDATA[<p>The latest from <a href="http://www.getclientsnow.com/what-are-you-doing-right.htm">C.J. Hayden</a>:</p>
<blockquote><p>&#8220;What&#8217;s wrong with my marketing?&#8221; That&#8217;s a question I often hear from clients, students, and readers. It&#8217;s a useful query, as there frequently are areas where you could do better at marketing and sales. But while the question &#8220;what&#8217;s wrong&#8221; can uncover your marketing problems, it doesn&#8217;t always suggest answers. You may need to ask what you&#8217;re doing right.</p>
<p><strong>1. Where did your last few clients come from?</strong></p>
<p><strong><strong>2. How have you gotten your best clients?</strong></strong></p>
<p><strong><strong><strong>3. Where do you get the strongest response from your marketing messages?</strong></strong></strong></p>
<p><strong><strong><strong><strong>4. What marketing activities feel most comfortable and natural to you?</strong></strong></strong></strong></p></blockquote>
<p>Full article with details <a href="http://www.getclientsnow.com/what-are-you-doing-right.htm">here</a>.</p>
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		</item>
		<item>
		<title>Build Your Practice&#8230;with Help</title>
		<link>http://www.wheretheclientis.com/2010/12/27/practice-building-help/</link>
		<comments>http://www.wheretheclientis.com/2010/12/27/practice-building-help/#comments</comments>
		<pubDate>Mon, 27 Dec 2010 16:34:16 +0000</pubDate>
		<dc:creator>wtci</dc:creator>
				<category><![CDATA[grow]]></category>
		<category><![CDATA[launch]]></category>
		<category><![CDATA[promote]]></category>

		<guid isPermaLink="false">http://www.wheretheclientis.com/?p=1691</guid>
		<description><![CDATA[Try this:  Google “psychotherapy” plus the town where you work.  What comes up?]]></description>
			<content:encoded><![CDATA[<p>Try this:  Google &#8220;psychotherapy&#8221; or &#8220;psychotherapist&#8221; plus the town or neighborhood where you work (e.g., &#8220;psychotherapy Winston-Salem&#8221;).</p>
<p>What comes up?  Is it you and your web site?  Because this is exactly how people find therapists these days.</p>
<p>Don&#8217;t despair if you don&#8217;t show up on the first page of results yet.  You can.  Help is available!</p>
<p>I will help build your web presence, whether it&#8217;s starting from scratch or strengthening what you&#8217;ve already got going.  I&#8217;ve done this for <a href="http://www.wheretheclientis.com/web-design/">others</a> with amazing results&#8211;practices developed from near-zero to full&#8211;fast&#8211;just months.</p>
<p>You next&#8230;?</p>
<p>Build a site, build your business&#8211;with the help of a fellow therapist.  Write to get started:  <a href="mailto:wheretheclientis@gmail.com">wheretheclientis@gmail.com</a>.  (No one in Los Angeles, please.)</p>
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		</item>
		<item>
		<title>The Consumer-Driven Practice</title>
		<link>http://www.wheretheclientis.com/2010/12/07/the-consumer-driven-practice/</link>
		<comments>http://www.wheretheclientis.com/2010/12/07/the-consumer-driven-practice/#comments</comments>
		<pubDate>Tue, 07 Dec 2010 15:23:55 +0000</pubDate>
		<dc:creator>wtci</dc:creator>
				<category><![CDATA[grow]]></category>
		<category><![CDATA[lynn grodzki]]></category>

		<guid isPermaLink="false">http://www.wheretheclientis.com/?p=1684</guid>
		<description><![CDATA[New from Lynn Grodzki.]]></description>
			<content:encoded><![CDATA[<p>New from Lynn Grodzki:  &#8220;<a href="http://www.privatepracticesuccess.com/articles/choosing-your-business-model/">When the Client&#8217;s in Charge</a>.&#8221;  Starts like this:</p>
<blockquote><p>Given our uncertain economy, those who own and operate a private practice have some important choices to make about their future.</p>
<p>I wrote about this in an earlier newsletter published in September 2010. (You can read the article:  “Forks in the Road” by clicking <a href="http://www.privatepracticesuccess.com/articles/featured-articles/forks-in-the-road/">here</a>.  In this article, I likened your situation to walking down a path, coming to a fork in the road, and having to choose one direction.</p>
<p>To stay viable, effective, and profitable, I believe that therapists in private practice will operate their practices within one of these three business models.</p>
<p>Deciding which one is best for you depends on may things, including your philosophy of service, your training, and your values. All three models seem to work well today and in the future, but to stay successful, each requires a different approach or “positioning” for the therapist and the practice.</p>
<p>No matter whether you are in a solo private practice or a group practice, chances are you are already headed down a path towards one of these models, but you may not be conscious of it yet.</p>
<p>It’s time to wake up and plan&#8230;</p></blockquote>
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		</item>
		<item>
		<title>Getting Started Online: Social Media</title>
		<link>http://www.wheretheclientis.com/2010/10/17/getting-started-online-social-media/</link>
		<comments>http://www.wheretheclientis.com/2010/10/17/getting-started-online-social-media/#comments</comments>
		<pubDate>Sun, 17 Oct 2010 18:18:30 +0000</pubDate>
		<dc:creator>wtci</dc:creator>
				<category><![CDATA[grow]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[susan giurleo]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://www.wheretheclientis.com/?p=1652</guid>
		<description><![CDATA[From Susan Giurleo.]]></description>
			<content:encoded><![CDATA[<p>Susan Giurleo posts tirelessly about practice building at <a href="http://bizsavvytherapist.com/">bizsavvytherapist.com</a>. Up recently, thoughts about <a href="http://bizsavvytherapist.com/getting-started-online-social-media/">Getting Started Online with Social Media</a>.  An excerpt:</p>
<blockquote><p>A brief outline of social media marketing goes like this:</p>
<p>Your Blog Post</p>
<p>-&gt;post to Twitter/Facebook</p>
<p>-&gt; Followers click to learn more</p>
<p>-&gt;They like your ideas and think you’re helpful</p>
<p>-&gt; They sign up for a free report to get more information</p>
<p>-&gt; You send a newsletter with more useful stuff</p>
<p>-&gt; Followers like you even more</p>
<p>-&gt;You offer a program/product</p>
<p>-&gt; Followers buy because they now know, like and trust you.</p></blockquote>
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		</item>
		<item>
		<title>Forks in the Road</title>
		<link>http://www.wheretheclientis.com/2010/09/12/forks-in-the-road/</link>
		<comments>http://www.wheretheclientis.com/2010/09/12/forks-in-the-road/#comments</comments>
		<pubDate>Sun, 12 Sep 2010 15:10:10 +0000</pubDate>
		<dc:creator>wtci</dc:creator>
				<category><![CDATA[grow]]></category>
		<category><![CDATA[lynn grodzki]]></category>

		<guid isPermaLink="false">http://www.wheretheclientis.com/?p=1617</guid>
		<description><![CDATA[Lynn Grodzki does some psychotherapy trend spotting.]]></description>
			<content:encoded><![CDATA[<p>Lynn Grodzki takes a look to the <a href="http://www.privatepracticesuccess.com/articles/featured-articles/forks-in-the-road/">future of psychotherapy</a></p>
<blockquote><p>I try to be a trend-spotter. I spend a lot of time trying to see where we are going as a profession. I believe that, given the recession and other changes in the health care front, the future of psychotherapy and private practice is getting clear.</p>
<p>Therapists are going to choose one of 3 very different paths to walk. No matter whether you are in a solo private practice or a group practice, chances are you are already headed down one of these&#8230;:</p>
<p><strong>1) Insurance driven</strong></p>
<p><strong>2) Consumer driven<br />
</strong></p>
<p><strong>3) Belief driven</strong></p></blockquote>
<p>Explanation in the <a href="http://www.privatepracticesuccess.com/articles/featured-articles/forks-in-the-road/">article</a>.</p>
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		<item>
		<title>The Secret to Marketing</title>
		<link>http://www.wheretheclientis.com/2010/09/07/the-secret-to-marketing/</link>
		<comments>http://www.wheretheclientis.com/2010/09/07/the-secret-to-marketing/#comments</comments>
		<pubDate>Tue, 07 Sep 2010 14:17:40 +0000</pubDate>
		<dc:creator>wtci</dc:creator>
				<category><![CDATA[grow]]></category>
		<category><![CDATA[c.j. hayden]]></category>

		<guid isPermaLink="false">http://www.wheretheclientis.com/?p=1609</guid>
		<description><![CDATA[The latest from C.J. Hayden.]]></description>
			<content:encoded><![CDATA[<p>New <a href="http://www.getclientsnow.com/secret-to-marketing.htm">column by C.J. Hayden</a>.  The secret to marketing is&#8230;there is no secret:</p>
<blockquote><p><span style="font-family: Verdana, Arial, Helvetica, sans-serif;">[I]nstead of looking for a magic formula to avoid the work of marketing altogether, find ways to make it easier on yourself. Here are four suggestions that will help.</span></p>
<ol>
<li><span style="font-family: Verdana, Arial, Helvetica, sans-serif;">Choose a target market you enjoy spending time with, and whose issues and goals you care about.</span></li>
<li><span style="font-family: Verdana, Arial, Helvetica, sans-serif;">Get help with crafting marketing messages if messaging isn&#8217;t your strong point.</span></li>
<li><span style="font-family: Verdana, Arial, Helvetica, sans-serif;">Use role models, recommended advisors, or a trusted system to identify only the best marketing approaches, then do what they advise.</span></li>
<li><span style="font-family: Verdana, Arial, Helvetica, sans-serif;">Use the support of a buddy, coach, or success team to help you follow through on your plans, market consistently, and break through fear and procrastination.</span></li>
</ol>
</blockquote>
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		<item>
		<title>Hayden and Grodzki to the Rescue</title>
		<link>http://www.wheretheclientis.com/2010/08/04/hayden-and-grodzki-to-the-rescue/</link>
		<comments>http://www.wheretheclientis.com/2010/08/04/hayden-and-grodzki-to-the-rescue/#comments</comments>
		<pubDate>Thu, 05 Aug 2010 04:13:25 +0000</pubDate>
		<dc:creator>wtci</dc:creator>
				<category><![CDATA[grow]]></category>
		<category><![CDATA[c.j. hayden]]></category>
		<category><![CDATA[lynn grodzki]]></category>

		<guid isPermaLink="false">http://www.wheretheclientis.com/?p=1590</guid>
		<description><![CDATA[Practice-building articles from the C.J. Hayden and Lynn Grodzki.]]></description>
			<content:encoded><![CDATA[<p>A pair of practice-building articles from the WTCI inbox:</p>
<p>First, C.J. Hayden asks &#8220;<a href="http://www.getclientsnow.com/whats-in-your-way.htm">Not Enough Clients?  What&#8217;s in Your Way?</a>&#8221;</p>
<blockquote><p>Instead of trying to fix your marketing by just seeking out more ways to meet people or collect names, email addresses and phone numbers, stop for a moment. What is the problem you&#8217;re trying to solve? In other words, what&#8217;s really getting in the way of your marketing success?</p></blockquote>
<p>And Lynn Grodzki looks at &#8220;<a href="http://www.privatepracticesuccess.com/uncategorized/the-essence-of-community/">Essential Connections</a>&#8220;:</p>
<blockquote><p>[T]the resource of connection — with community — is free. Having a strong professional community can build your practice, but sometimes attending a professional group feels like a waste of precious time.  So I wondered: What is the best strategy to finding or creating a community that really supports your life and your work?</p></blockquote>
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